Contact information
Contact LadeVnr™
Thoughtful product guidance and attentive customer support for your fragrance shopping experience.
Kunming Angchen Information Technology Co., Ltd.
Owner：Tong Fei
Official company information for LadeVnr™ customer care, order assistance, and business correspondence.
Customer Care
For questions about your order, product information, shipping, returns, or general assistance, please contact the LadeVnr™ Customer Care team. To help us understand your request and respond efficiently, include your order number, product name, and a brief description of your question whenever applicable.
Contact Information
Email: service@ladevnr.com
Support hours: Monday–Friday, 9:00 a.m.–6:00 p.m. PST, excluding public holidays
We recommend including your order number when contacting us about an existing purchase.
Before contacting us
For an order question, please include your order number and the email address used at checkout.
For a product-related concern, include the product name and a clear description of the issue.
If your item arrived damaged or incorrect, clear photos may help us better understand your request.
For a return request, please review the applicable Return and Refund Policy before sending any product back.
Please do not email payment card numbers, account passwords, or other sensitive financial information.
Business correspondence
LadeVnr™ is operated by Kunming Angchen Information Technology Co., Ltd.
Company address:
Room 1104, Tower C, Yunfang International Commercial Building,
No. 668 Huancheng South Road, Yunfang Community,
Yongchang Subdistrict, Xishan District,
Kunming, Yunnan, China
This address is provided for company and business correspondence. Please do not send returned products to this address unless our Customer Care team has provided you with return instructions.
Return destinations may differ depending on the order and return circumstances.
Questions or support
Contact the LadeVnr™ Customer Care team at service@ladevnr.com
Please include your order number when contacting us about a purchase so we can locate the relevant order information more efficiently.