Shipping Policy

1. Where we ship

LadeVnr™ ships to eligible delivery addresses supported by our store and participating shipping providers.

Available shipping destinations, methods, and applicable charges are displayed during checkout based on the delivery address entered for your order.

Shipping availability may differ depending on destination, product characteristics, carrier coverage, and other logistical considerations.

If a particular destination cannot be served, the applicable shipping option may not appear during checkout.

2. Processing time

After an order is placed, it may require time for payment authorization, order verification, product preparation, and fulfillment before shipment.

Processing times may vary depending on factors such as:

• product availability;
• order volume;
• payment verification;
• address review;
• public holidays;
• promotional periods; or
• other operational circumstances.

Once your order has been dispatched, you will receive shipping information where available.

Please note that order-processing time is separate from carrier transit time.

3. Delivery estimates

Estimated delivery timing may be shown during checkout, in your order confirmation, or in subsequent shipping communications where available.

Any delivery date or time frame provided is an estimate rather than a guaranteed arrival date, unless expressly stated otherwise.

Actual delivery timing may vary depending on:

• destination;
• shipping method;
• carrier operations;
• customs processing;
• local delivery conditions;
• weather;
• public holidays; and
• other circumstances outside our reasonable control.

We recommend reviewing the shipping information shown during checkout before completing your purchase.

4. Tracking

When tracking is available, shipment details may be sent to the email address provided during checkout after your order has been dispatched.

Tracking information may take some time to become active after a shipping label is created because the carrier must first receive and scan the shipment.

Orders containing multiple products may occasionally be shipped separately. In that situation, you may receive more than one shipment notification or tracking number.

If tracking has not updated for an extended period, please contact LadeVnr™ Customer Care with your order number.

5. Address accuracy and changes

Customers are responsible for providing a complete and accurate shipping address at checkout.

Please carefully review:

• recipient name;
• street address;
• apartment, suite, or unit number where applicable;
• city;
• state, province, or region;
• postal or ZIP code;
• country; and
• contact information.

If you notice an error after placing an order, contact us as soon as possible.

We will review whether the address can still be corrected, but changes cannot be guaranteed once fulfillment or shipment processing has begun.

If a shipment is delayed, returned, or otherwise affected because of an incorrect or incomplete customer-provided address, additional shipping arrangements or charges may apply where appropriate.

6. Delays outside our control

Delivery may sometimes be affected by events outside the reasonable control of LadeVnr™.

Examples may include:

• severe weather;
• transportation disruptions;
• carrier capacity;
• customs inspection;
• security events;
• public holidays;
• strikes or operational interruptions;
• remote delivery locations; or
• other unexpected logistical conditions.

Where information is available to us, we will make reasonable efforts to assist customers with shipping questions.

However, carrier estimates and delivery schedules cannot always be guaranteed.

7. Lost, damaged, or delivered-not-received packages

If tracking shows an unusual delay, your parcel arrives damaged, or tracking indicates delivery but you cannot locate the package, please contact us promptly.

For a package marked as delivered but not received, we recommend first checking:

• the delivery area around your address;
• household members;
• neighbors;
• reception or building staff;
• parcel lockers where applicable; and
• the shipping carrier.

If the package still cannot be located, contact LadeVnr™ Customer Care with your order number and tracking information.

For damaged deliveries, please keep the product and packaging and provide clear photographs where possible.

Depending on the circumstances, additional documentation or a carrier investigation may be required before an appropriate resolution can be determined.

8. International duties and taxes

Where international shipping is available, customs duties, import taxes, brokerage charges, or other destination-specific fees may apply.

Unless checkout expressly states that such amounts are included or prepaid, these charges may be the responsibility of the recipient.

Customs requirements and fees are determined by the relevant authorities and may vary by destination.

LadeVnr™ does not control customs assessments or the time required for customs clearance.

Customs review may also extend the estimated delivery period.